fbazi's Privacy Policy

fbazi is a trusted online gaming platform serving users in Bangladesh. This privacy policy ("Policy") explains how fbazi collects, uses, stores, and protects your personal information when you use our website, mobile application, and related services.

By using these services, you consent to the terms described in this Policy. If you do not agree with this Policy, please refrain from using our services.

This Policy is an integral part of our Terms & Conditions. It applies to everyone who uses our platform — whether a registered member or a general visitor.

fbazi collects user information in various ways. Below is a breakdown of the categories of information collected:

2.1 Information You Provide Directly

When you create an account, complete a transaction, or contact us, you provide the following information directly:

• Full name and date of birth (for age verification — only those aged 21 or above may register)
• Email address and mobile number
• Password (stored in encrypted form)
• Payment information: bKash number, Nagad number, Rocket number, or bank account details
• Identity verification documents (national ID card or other applicable documents)

2.2 Information Collected Automatically

When you use our platform, certain information is collected automatically:

• IP address and device identifier information
• Browser type and operating system
• Browsing history on the platform (pages visited, click data)
• Session time and duration
• Information collected through cookies and similar tracking technologies
• Transaction history and gaming activity records

2.3 Information Received from Third Parties

In certain circumstances, we may also receive information from trusted third parties — such as payment processors or identity verification service providers. Such collection is always carried out in compliance with applicable laws and regulations.

fbazi uses collected information only for the following purposes:

fbazi gives the highest priority to the security of your personal information. We use industry-standard security technologies, including:

4.1 Technical Security Measures

• SSL Encryption: All data transmissions are secured through SSL/TLS encryption.
• Data Encryption: Stored sensitive information (passwords, payment details) is kept in encrypted form.
• Firewall & Anti-Fraud Systems: Advanced security measures are in place to prevent unauthorized access.
• Regular Security Audits: Regular audits are conducted to identify system vulnerabilities.

4.2 Data Retention Period

Your information is retained for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations, resolve disputes, and enforce our agreements.

4.3 Response to a Data Breach

If a data security breach occurs that puts your rights at risk, fbazi will notify affected users and relevant authorities as quickly as possible.

fbazi never sells or rents your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

We work with trusted third-party service providers who assist in running our business operations — such as payment processors (bKash, Nagad, Rocket, bank transfer), data analytics services, and cybersecurity providers. These partners may only use information for specified purposes and in accordance with our instructions.

5.2 Legal Obligations

We may be required to disclose information in response to legal requirements, court orders, or requests from government authorities. Such disclosure will always be consistent with applicable law.

5.3 Business Transfers

If fbazi is involved in a merger, acquisition, or asset sale, users will be notified in advance about any transfer of their information and their rights will be protected.

5.4 International Data Transfers

Our servers may be located in various countries. When information is transferred outside Bangladesh, appropriate safeguards are always ensured.

fbazi uses cookies and similar tracking technologies to provide an improved user experience. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential Cookies: Required for core platform functionality — login sessions and security.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Collect anonymous data to understand platform performance.

6.2 Cookie Controls

You can disable cookies through your browser settings. Please note that disabling cookies may limit some platform functionality.

fbazi respects your right to privacy. Your rights are described below:

7.1 Right to Access Information

You may contact us at any time to request a copy of the information fbazi holds about you.

7.2 Right to Correct Information

If there is any incomplete or inaccurate information in your profile, you may request a correction. Most correctable information can be updated directly through account settings.

7.3 Right to Delete Information

In certain circumstances you may request deletion of your personal information. However, some information may need to be retained for a defined period due to legal obligations.

7.4 Right to Restrict Processing

In certain cases you may request that the processing of your information be restricted, such as when you question the accuracy of the data.

7.5 Right to Opt Out of Marketing Communications

You may decline to receive our marketing messages at any time. Contact our support team directly to change this preference. However, important service-related messages (transaction confirmations, security alerts) will always be sent.

fbazi's services are for those aged 21 or above only. We do not knowingly collect any personal information from minors.

An age verification process must be completed at the time of registration. If we learn that a minor has registered by mistake, we will immediately close that account and delete the information collected.

If a parent or guardian believes their child has accidentally registered on our platform, please contact us immediately.

fbazi may update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you in the following ways:

• By publishing a notice on the website
• By sending a message to your registered email address
• By showing a notification when you log in to the platform

If you continue to use our services after any changes, it will be assumed that you have consented to the updated policy. We therefore advise you to revisit this page from time to time.

fbazi is committed to ensuring responsible gaming. As part of this commitment, we monitor gaming activity and analyze data to identify potentially problematic behavior. Data from this analysis is never used for sales purposes.

To learn more about responsible gaming, visit our Responsible Gaming page.